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Returns & Exchanges

We want you to LOVE your Pink Elephant Organics!
That is why we offer our Pink Elephant Organics Unconditional Guarantee.

If you are not completely satisfied with your purchase at any time for any reason:
  • Please return it to us for a refund or replacement.
  • Returns and exchanges are free and easy!
  • To obtain a Pink Elephant Organics return shipping label, e-mail us at:
    customerservice@pinkelephantorganics.com

    We will send you a return shipping label to affix to the outside of your return package that can be dropped off at any US Post Office location.


    Exchanges: Contact us via e-mail regarding the item(s) that you wish to exchange.
    • We will provide you with a free return shipping label.
    • Upon receipt of your returned item(s), the new merchandise will be shipped to you at no cost.

    Returns: Contact us via e-mail regarding the item(s) you would like to return.
    • We will provide you with a free return shipping label.
    • For orders placed within the previous 90 days:
      • - You can choose to have your original form of payment credited,
        - or we will send you a Pink Elephant Organics store credit to use towards a future purchase.

    • For returns made after 90 days up to a full year after the date of purchase:
      • - we can either provide you with store credit equal to the amount that was paid for the item(s),
        - or we can provide you with a new item that is of similar style and value.

      Please note, we provide this unconditional guarantee as a courtesy to you, our valued customer. We want everyone to be completely satisfied with their Pink Elephant Organics. However, abuse of this policy may result in us going our separate ways.